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Colocation
InfoRelay’s colocation has reliability built in at its core. This allows us to focus on services designed to keep data secure, systems online, and help with business continuity.
InfoRelay maintains a 97% annual client retention rate by delivering on our promise of striving for excellence in customer service and maximum systems availability.
Our standard colocation features include:
- 24x7x365 available support via web portal, priority ticket system, and phone
- Dual carrier grade routers (VRRP, HSRP, RSTP)
- Dual power supplies on each router (A&B power feeds, 2n redundant)
- Multiple network paths into the data center through diverse conduit and fiber optic connections with local 10Gigabit connectivity for failover
- Spare optics and router line cards kept on location for quick replacement and MTTR
- Over a dozen upstream providers combined into a highly redundant bandwidth blend, and made available to clients through a single ethernet or fiber cross connect
- Regularly scheduled maintenance (dual cross connect clients are unaffected) scheduled off peak with two week’s minimum notice for non-critical updates
We only deploy highly-optimized data centers that meet our standards in security, reliability, quality, and maintain a minimum of n+1 redundancy with 2n availability. InfoRelay strives to set the benchmark for enterprise class colocation by combining every industry resource available to maximize uptime and resiliency.
Contact our sales department or download our colocation brochure for more information on colocation in any of our data centers.
