Since its inception in 1995, InfoRelay has been centered on engaging the customer and devising customized data center solutions that will scale with the client, helping them to maximize profitability. Today, that standard continues to be an integral aspect of our daily operations and plans for future growth. Our team possesses an unmatched passion for interactive, personalized service that spans across every department; this ultimately ensures that our staff’s technical expertise and problem solving capabilities are always within arm’s reach of our customers.
A positive referral from a client is the highest possible compliment we could receive. From small business to Fortune 500 companies, government contractors, medical facilities, and everything in between, InfoRelay Online Systems, Inc. has built a reputation for excellence, as evidenced from our customer’s experiences found below.
Not only does InfoRelay come up with solutions that meet our current colocation needs, they routinely make sure we are able to use our network to archive even more. You could say that by adopting InfoRelay hosting and managed services, we are able to exceed our original expectations and better serve our own clients. I appreciate that InfoRelay doesn’t settle for just the basics; especially in a time when some IT providers struggle to do even that. I believe it is because InfoRelay fosters a solid business relationship with their customers. They are flexible, detailed, and always customize their solutions to our needs. We’re very happy with InfoRelay as an IT provider and technology partner. For us, sticking with InfoRelay is not only the best thing for our network, it’s smart business too.
- Fulcrum IT
In a world of complicated terms and conditions, ease alone might have been enough for me to choose InfoRelay. Their pricing and contract terms are very flexible and considerate of our needs. But what keeps me impressed is their dependable technical support team, exceptional response time, and their highly reliable bandwidth services. And because they have local connections as well as connections around the United States, InfoRelay was our first choice for colocation services. We not only have the convenience of working with someone within our timezone and locale; but they can easily take us wherever we want to go as well. I chose InfoRelay for convenience, but I am staying with them because they are dependable, reliable, and have provided us with an exceptional network that is highly effective nationwide.
- AT4 Wireless
There have been a handful of times when we’ve had an Internet outage and we’ve needed to engage InfoRelay’s support team to help troubleshoot things. Every time we’ve contacted them, we get an almost immediate response. They’re very professional and thorough, and have resolved every issue we’ve had thus far. If you’re looking for a solid vendor with exceptional support for a decent price, then doing business with InfoRelay makes sense. Whether it is one of our customers or just a colleague in the industry, I only point them to InfoRelay.
- OSSI IT
Security and access were two major concerns when choosing a colocation provider. One of InfoRelay’s salespeople took me through one of the facilities and showed me all of the security measures in place, how the racks were set up, and how access would be controlled. This not only ensured me of their commitment to information protection, but also gave me a comprehensive idea of how that information would be secured.
- Hyman, Phelps, & McNamara, PC
We really enjoy working with InfoRelay, primarily because of their Epic Support team. It saves us a lot of time, and in turn money, not having to explain technical matters in tickets, since their technicians are knowledgeable network engineers and systems administrators, that have a lot experience resolving similar issues.
- Big Brain Global Networks
Before moving to InfoRelay, our client was getting frequent complaints from their customers about the quality of their streaming solution. With InfoRelay’s high-capacity, low-latency hosting solution, our client’s customers are delighted by being able to watch their content with no wait time and no buffering – all at a lower cost to the client.
- JIGG Media
To ensure high availability beyond our own hosting infrastructure, ATS requires a partner with robust and reliable data centers, knowledgeable and experienced staff, with similarly responsive support staff and geographically dispersed locations like our clients demand. We have found the right partner in InfoRelay to help us with our complex hosting requirements, enabling us to outperform our client expectations.
- American Technology Services